{"id":2734,"date":"2022-03-22T18:55:33","date_gmt":"2022-03-22T17:55:33","guid":{"rendered":"https:\/\/atl.weboby.com\/case-study-ceyoniq\/"},"modified":"2022-11-29T13:53:46","modified_gmt":"2022-11-29T12:53:46","slug":"case-study-ceyoniq","status":"publish","type":"page","link":"https:\/\/atl.weboby.com\/en\/case-study-ceyoniq\/","title":{"rendered":"Case Study Ceyoniq"},"content":{"rendered":"\r\n
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All travel management processes rolled into one<\/h1>\r\n \r\n

How Atlatos develops and delivers
\nbusiness travel solutions<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n<\/section>\r\n\r\n\n\n\n

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An end to the Stone Age and time wasting<\/strong><\/h3>\n\n\n\n

Leaving the Stone Age of Excel spreadsheets behind for a digital end-to-end future? Not a problem for Daniela Brandt: Thanks to the comprehensive business travel solution from Atlatos, the travel manager from Ceyoniq Technology GmbH was able to get her travel systems ready for the future: simple, audit-proof and with massive time savings.<\/strong><\/p>\n\n\n\n

It was at some point in the summer of 2016 that Daniela Brandt had had enough. Having trained as a hotel manager, she now works at Ceyoniq Technology GmbH, a software manufacturer based in Bielefeld, where she is responsible for purchasing and travel management for the 160 employees working at the company. Her job involves dealing with travel expense claims and this is something she actually really enjoys. But not every week! And not for hours at a time!<\/p>\n\n\n\n

\u201eWe were working with Excel spreadsheets, which some colleagues even filled out by hand and then attached to emails,\u201d said Brandt, shuddering at the memory. It\u2019s obvious, then, that mistakes had a habit of slipping in from time to time. However, the travel manager says it cost her \u201cfar too much of her time and energy\u201d to correct most of the annoying mistakes. She could only do so once she had consulted the relevant colleagues, and this often involved chasing them up constantly. It was actually quite ironic in a way: \u201cOur company flies the flag for digitalising business processes and yet we were managing our own accounting processes in Excel!\u201d The travel manager laughs out loud. \u201cI felt like the legendary cobbler who always wears the worst shoes.\u201c<\/p>\n\n\n\n

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Ceyoniq Technology GmbH<\/strong><\/p>\n\n\n\n

For more than 25 years now, Ceyoniq Technology GmbH has been providing intelligent, cross-industry software solutions based on the nscale IT platform for the DMS, ECM & EIM sectors. The modular, scalable and highly flexible information platform allows the optimisation of complex business and communications processes, the upgrade of data to provide valuation information, and the archiving of documentary evidence in an audit-proof system. We also offer a comprehensive consulting portfolio for information security, data protection and process consultancy for the public administration and insurance sectors. Ceyoniq Technology GmbH is a subsidiary of KYOCERA Document Solutions Inc. and employs more than 160 people at its headquarters in Bielefeld and in other locations in Germany.<\/p>\n\n\t<\/div>\n\n\n\n

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Wanted: a system to cover all business travel purposes<\/strong><\/p>\n\n\n\n

After consulting with her boss, however, the decision was made quickly: \u201cWe wanted to streamline our travel expense management. We were looking for a system that could manage our approval processes and our framework agreements with hotels, rail services and some car rental companies. We wanted to use a single software platform to cover all our needs, so that we didn’t have to keep referring separately to countless different systems.\u201d
They soon found what they were looking for! Brandt came across Atlatos GmbH at an information event on \u201cBusiness Travel Solutions for Companies\u201d and arranged to meet Senior Key Account Manager Thielo Nickel-Barischew for a consultation in Bielefeld. She is still impressed with how much time he took for them. \u201cHis advice was just perfect and really inspiring,\u201d says Brandt enthusiastically. To help Brandt and her colleagues develop their own impressions of Atlatos Profi Traveller, Nickel-Barischew ended the meeting by activating a test client, \u201cwhich offered good enough quality for booking hotels and flights, for example.\u201d<\/p>\n\n\n\n

It soon became clear that \u201cAtlatos was the right solution!\u201d Although Brandt still looked around for alternatives as a matter of form. \u201cBut I could have saved myself the trouble. Most providers are just not interested in a company with \u2018only\u2019 160 employees,\u201d she says, shaking her head.<\/p>\n\n\n\n

\u00bbNow we can take care of everything, exactly as we need to\u00ab<\/strong><\/p>\n\n\n\n

Atlatos Profi Traveller was set up in the new year, offering an audit-ready, end-to-end system for booking and paying for flights, hotels, rental cars and train tickets. \u201cWe then integrated a few special requirements into this system and also programmed some additional solutions,\u201d explains Key Account Manager Nickel-Barischew. These extras were really important to Ceyoniq: \u201cFrom business travel requests to travel expense management, suddenly we could take care of everything, exactly as we needed to,\u201d says Brandt enthusiastically. \u201cAtlatos has customised everything down to the last detail for us as the customer; even our logo in Ceyoniq green is in there.\u201d<\/p>\n\n\n\n

But first things first: Once the system had been installed, Brandt was easily able to create user profiles for her 60-70 regular travellers using a set-up file, including contact information, cost centres, staff numbers and credit card numbers. Individual project numbers can even be stored in the user profiles of colleagues from the consulting sector. This allows managers to track at any time the travel costs that have been incurred and when for each individual project.<\/p>\n\n\n\n

Two-tiered approval process as part of the workflow<\/strong><\/p>\n\n\n\n

The next stage was to adapt Atlatos Profi Traveller to suit the approval procedure at Ceyoniq Technology GmbH. This stipulates that a business trip can only be booked if the person wishing to travel has the OK from their superior. However, the company distinguishes between colleagues who have permanent approval for business travel and those who must first address a travel request to their direct manager(s) before travelling.<\/p>\n\n\n\n

There is also a two-tiered approval system for travel expense management. Before Brandt in her capacity as travel manager can check the individual cost items and finally approve\/book them, the respective manager must first give their technical approval. Of course, this two-tiered process is also part of the end-to-end workflow that Atlatos has programmed especially for Ceyoniq.<\/p>\n\n\n\n

Who books the trips? \u201cIn theory, each employee books their own trips,\u201d Brandt grins. \u201cBut when it comes to hotel bookings, I like to take another look myself and then I\u2019m the booking administrator.\u201d Her training as a hotel manager certainly does not go to waste. \u201cMy colleagues then pick a hotel out and send me their suggestions via the workflow.\u201d The great thing from Brandt\u2019s point of view is that nobody has to leave Atlatos Profi Traveller for this either, since this step is also part of the system.<\/p>\n\n\n\n

\u00bbThree times as many expenses approved in the time it used to take to approve one\u00ab<\/strong><\/p>\n\n\n\n

Is it all running as smoothly as you had imagined? Absolutely! \u201cThe entire project has gone through without any problems, and the employees were very quick to accept the change,\u201d says Brandt. \u201cMoreover, the interface is so simple and user-friendly that we hardly needed any training.\u201d Of course, Atlatos Profi Traveller hasn\u2019t just made her colleagues’ lives easier. According to Brandt, \u201cThanks to Atlatos, I now have more time to work on other things. I now manage to complete three times as many expense reports in the same amount of time as before.\u201d In 2018 alone, there were more than 800 travel expense claims and around 1,600 bookings including approval processes to contend with.<\/p>\n\n\n\n

But Daniela Brandt and her boss have long since moved on. They are currently considering whether Ceyoniq Technology GmbH should also start working with the Atlatos Profi Traveller app in future.<\/p>\n\n\n\n

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Give Atlatos Profi Traveller a go for free!<\/h2>\r\n <\/div>\r\n <\/div>\r\n\r\n
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Are you ready to revolutionize the way you book business trips? Sign up for an online webinar with test access to see how Atlatos can optimise and streamline travel management for you.<\/p>\n

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Marco Reinken <\/strong>
Senior Sales Manager Southern Germany <\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>\r\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2734","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCase Study Ceyoniq - Atlatos<\/title>\n<meta name=\"description\" content=\"Wir konzipieren Business Travel Tools f\u00fcr mehr Effizienz in Ihrem Reisemanagement. 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